01665 602288



Ford Service

Making your journey easier propels us further

We're taking steps big and small to bring you solutions that put you in control – from an app that keeps you on-the-go easier, to creating innovative FordHubs that take mobility to a whole new place – with FordGuides to help you every step of the way.

Watch our short animation here to experience a day in the life of FordPass.


Add a vehicle, view maintenance schedule and other vehicle information


Assign your Preferred Dealer and schedule service with participating Dealers


Find parking and pin your spot for easy navigation


Access your Ford Credit account


Receive timely messages such as important notifications and service needs


Get one-on-one help via phone or live chat from a friendly FordGuide


Roadside Assistance for help when  you need it most


Benefits and rewards will be available soon. Watch this space.

Available now to download on iOS and Android:

Ford Service App - iOS
Ford Service App - Android

FordPass, compatible with select smartphone platforms, is available via a free download. Message and data rates may apply. 1. Roadside Assistance is included for eligible owners of Ford new and Ford Direct used cars and commercial vehicles and can also be extended using one of our Service and Maintenance Plans.  Ford Roadside Assistance is also included with every Ford service from the date of service for 12 months, or until the next service is due, whichever comes ?rst.
2. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google Inc.

Contact Us

Motorcare Alnwick
South Road Industrial Estate
South Road
NE66 2NN

Find Us